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Nigel said the club doesn’t get any iFollow money from opposition sales.Īndy added that EFL Digital attempt to get the best deals available for the club. Sometimes notice is given late due to commercial considerations and there is occasional disagreement between clubs to sort out. Simon said there was sometimes uncertainty around which games will be shown.Īndy said the club want iFollow being available every Saturday but rights issues get in the way. He expected it to grow in terms of usage. He didn’t believe it was impacting attendances on Saturdays. He reported no major glitches with the service this season. Nigel said clubs were earning a lot of money from it and it has become part of the routine now for many supporters. Simon asked about the iFollow service for next season. Peter thanked the club for the investment in cabling/WiFi which helped to drive improved service facilities in the ground. The takings were increasing and sponsors will be back next season in the Sponsor’s Lounge. Improvements were being looked at for corporate hospitality. Nigel paid credit to John Watt staff and Peter himself. Peter said the catering huts in the Warwick Road End and Paddock could be re-arranged to make two service points and extend opening times. Nigel said COVID had pushed the acceptability towards cashless payments. Peter said the catering operation will never go 100% cashless, because some outlets will continue to take cash. Payments went from 70:30 cash:card at the start of the season to a 30:70 ratio by the end. Simon said he hoped it would continue to be promoted, while Peter commented that if attendances increase it will prove itself. The new catering app was launched this season but usage has been rather low. There will be more beer choices for next season, along with pre-match entertainment being planned in the East Stand concourse. Products, prices and operations all under review for next season. Food prices will be an issue for the next 6 months or so, he said. Beer price and VAT increases have not been passed on so far and absorbed by the club. However, massive challenges remained with staffing. Volumes were better than expected for all catering outlets, he reported. Peter said the ‘Brunton pasty’ was being tested with a view to coming back for next season. The late rush for tickets has been reduced. People are coming down to the ground earlier. Peter said that the fan zone had proved successful in ways that can’t always be measured. CUOSC funds will be used towards the cost of providing cover (marquee) if viable. The fit out of the bar was still to sort. Heineken have done a deal to enable this.
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The club was waiting for a quote to dig up the car park and install an electrical supply. The club was about 80% of the way towards planning the installation of a new outside container bar for next season in the Fan Zone. Nigel C’s report had been circulated already.